CONFERENCE INFO BELOW:
Two keynote speakers are invited: Professor Evert Gummesson and Professor Jay Kandampully. Also, three well-reputed journals will participate in the conference by publishing outstanding papers from the conference. These are Journal of Service Management (Section), Journal of Retailing and Consumer Services (Special issue), and Journal of Hospitality and Tourism Management (Special issue). For further information, please click on “call for papers” and select “Service Management and Service Experience” or “Tourism and Hospitality”. Both themes will be held at the same conference venue.
The 2017 IBCR International Conference Call for papers Conference Theme are: